This article provides links to Brisnet support topics including how to change credit card or email on file, fix invalid card errors, recover accounts without the registered email, product access across devices, refund policies for canceled tracks, purchasing issues, international account registration, and unsubscribing from emails.
How do I change a credit card on file?
https://support.brisnet.com/hc/en-us/articles/24332451731213-How-do-I-change-a-credit-card-on-file
How do I change my email address?
https://support.brisnet.com/hc/en-us/articles/24332653695117-How-do-I-change-my-email-address
My card will not save. It says invalid card number. What can I do to fix it?
I am trying to register for an account. It says my account cannot be created due to an invalid email address. How is my email address invalid?
I no longer have the email address I registered my account with. How can I recover my account?
How long will my products I purchased be available to me?
I purchased products at home on my computer. I am using a different device away from home. Can I access those files from another device? Will I be charged again?
I purchased a past performance and the track cancelled. Why did I not get a refund?
I am trying to purchase a plan and the symbol to add it to the shopping cart is missing. How can I purchase it?
I am trying to register for a Brisnet account, but I do not live in the US. Do you accept accounts from outside the US?
I no longer want to receive emails. How do I unsubscribe?